Front Office Team Leader

Diploma or relevant qualification in Hospitality Management, Hotel Operations, or a related field is preferred. Previous experience in accommodation operations, hotel rooms division, housekeeping coordination, or a similar hospitality role. Experience in a senior or supervisory capacity will be an advantage. Strong organisational, administrative, and time-management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office applications; experience with hotel property management systems will be an advantage. A strong understanding of guest service standards, room presentation, and hotel operational procedures. Ability to work flexible shifts, including weekends and public holidays, as required. A professional attitude, positive mindset, and commitment to teamwork and continuous improvement.